SM
Sam M
1 reviews | Active since Mar 2009
13 Apr 2019, 19:59
Exceptional customer care showed by Vodacom
I took a router with Vodacom in Nov '17. It started giving me connection problems in December '18. Vodacom customer care and Secunda branch did everything to assist me. Evenetually the device was replaced after the repair centre diagnosed its problem. The new router was received today (13 April '19) and is working exceptionally well. Great service!!!!
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Vodacom's replyOfficial
13 Apr 2019, 20:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2019, 20:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team