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Amelia H

1 reviews | Active since Mar 2018

07 Jan 2024, 14:09

Excellent service received from Vodacom employee

I normally don’t have much good to say to Vodacom, but I feel like I need to give credit where it is deserved. After numerous phone calls and emails about billing issues and our connection being suspended, we eventually got a hold of a Vodacom employee that goes above and beyond to assist. He even went as far as to give us his personal contact number. He assisted us on his off days, always honouring his promises. He went above and beyond to try and resolve the issues that Vodacom gave us. Please extend our ut most gratitude to him. This is by far the best service we ever experienced.

Employee name: Mlondi Collin Mgilane sir

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Replies (1)
Vodacom
Vodacom's reply08 Jan 2024, 07:50
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsConsumer Website Team