Excellent service from Vodacom's Yolanda.
Although Vodacom's signal is most of the time not good where we stay in Sonnedal, I had to contact Nedbank urgently in connection with a ********** simswop transaction but eventually I managed to reach a Yolanda at Vodacom who assisted me wonderfully and very courteous and friendly by phoning me back several times when the signal was dropped and sorted my problem successfully. Well done Yolanda! The poor signal problem still exists and will be looked into hopefully.
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Vodacom's replyOfficial
01 Nov 2022, 07:07 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply01 Nov 2022, 07:07
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team