GN
Girly N
1 reviews | Active since Nov 2017
25 Aug 2023, 10:45
Excellent Service from Vodacom Repairs Umhlanga
I would like to commend the service I received at Vodacom Repairs Umhlanga, I took my phone in on Thursday and was advised that they would wait for parts and the phone would be sorted latest 25 August. I called in on Tuesday 22nd spoke to Jackson , I advised him that my birthday is on the 24th and he escalated my query and gave me a perfect Birthday Miracle, my phone was ready literally on the same day :-) . We as customers understand turn around times but always appreciate that special service. Kudos to the team.
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Replies (1)Vodacom's replyOfficial
25 Aug 2023, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2023, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
