GN
Girly N

1 reviews | Active since Nov 2017

25 Aug 2023, 10:45

Excellent Service from Vodacom Repairs Umhlanga

I would like to commend the service I received at Vodacom Repairs Umhlanga, I took my phone in on Thursday and was advised that they would wait for parts and the phone would be sorted latest 25 August. I called in on Tuesday 22nd spoke to Jackson , I advised him that my birthday is on the 24th and he escalated my query and gave me a perfect Birthday Miracle, my phone was ready literally on the same day :-) . We as customers understand turn around times but always appreciate that special service. Kudos to the team.

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Replies (1)
Vodacom
Vodacom's reply25 Aug 2023, 12:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team