Excellent service from Tume

I upgraded with Vodacom online and had endless problems and people who evaded me and **** to me and so forth. From start to end it took exactly one year to complete, more than a 100 mails . . . So I got in touch with Boitumelo Nhlapo later on in this period and she spent hours working on my contract and sitting with IT to help them understand what to do. She really has put in a lot of effort in correcting all the errors that went wrong over the year, for that I am very thankful. Thanks Tume, I appreciate it a lot!