KG
Kim G

1 reviews | Active since Nov 2018

24 Oct 2024, 11:06

Excellent service from Tshivhangani Shudufhadzo Vodacom consultant

Well to be quiet honest I was so shocked to get through to a consultant that actually knew her job and was extremely helpful even to the point of keeping to her word when she said I will call you back in 10 to 15 minutes. Tshivhangani Shudufhadzo Well done you have given me hope that Vodacom is actually starting to take their customer service seriously and not just treating us all as a number. To Vodacom your customer service has been appalling for years with maybe a hand full of consultants that are really good. My advise use these consultants to teach others on how to deal with your clients. Lovely clear spoke men and woman with knowledge like Tshivhangani Shudufhadzo is what you require in your business. So a BIG thank you to Tshivhangani Shudufhadzoit was such a pleasure having you help me. I hope the escalation department will be just as good in resolving this issue.

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Replies (1)
KG
Kim G's update24 Oct 2024, 17:06
Reviewer Update
I’m so glad that Vodacom recognises staff that go out of their way for their clients