DK
Durrel K

1 reviews | Active since Feb 2013

15 Oct 2015, 15:06

Excellent service from this agent

I had called into the Vodacom call centre yesterday requesting a statement for my cell number I dealt with a consultant as well as her manager Ntholeng Dipadi who insisted that they could not help me and will have to log a service request which will take between 1 - 48 hours of which I received the statement 24 hours later and it was still the wrong statement however I spoke to a consultant Thabo Thobejane whom was able to not only understand exactly what I was asking for but also going the extra mile and sending me the correct statement within 2 minutes.<br> <br> Awesome service from Thabo Thobejane, Vodacom needs more people like you!<br> <br> Regards <br> <br> Lee Ann Kannigan<br> 1Life Sales Manager <br> <br> <br>

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Replies (1)
Vodacom
Vodacom's reply15 Oct 2015, 15:43
Official
Hello Durrel,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the personnel in question for appropriate recognition.

Regards,
Vodacom Consumer Website Team