Excellent Service from Stephan Klopper in the Vodacom Escalation Team

My fibre was down for nearly a month (27 March to 28 April 2026), and throughout that time I was frustrated, writing bad reviews but yesterday I received a call that changed my life. Stephan Klopper, a proffessional consultant was incredibly supportive. He kept me calm, followed up consistently, and made sure everything was fully restored before he can run to other matters. He even assisted with downtime credit once the service is restored. Thank you Sir for turning a ver frustrating experience into a positive one in just a single day. You are truly one in a million. You deserve the best. God bless you.