Excellent Service from Hello Peter Team

Item: Vodacom
Rating: 5
Author: Carol-Ann Martins

I would like to compliment the Vodacom Hello Peter team for their excellent service and professionalism. I have deleted my complaints to write this review.

I wish the rest of Vodacom was as passionate as Tracy and her colleagues are. Items I haven't been able to get sorted out via a store in two months never mind a month have been sorted within a week. The team contacts you within hours of lodging the complaint and CALL you to discuss your issue. You have given me hope.

Thank you! You are truly SUPER STARS.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Jun 2023, 16:10

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team

Vodacom's reply01 Jun 2023, 16:10

Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team