Excellent Service from Alridge Lewis for Fibre Support

My 5* rating is solely based on the outstanding service I received from Vodacom fibre support agent Alridge Lewis in Cape Town. I honestly wish Vodacom would hire more guys like him. Never before have I been dealt with such patience and excellent customer service from a Vodacom support agent. My fibre was down for 9 days in total and every time I phoned in, the support agents would give me the run-around on what the issue could be and not once was I contacted by an Octotel technician to schedule a technician to come out to my place. @Vodacom, are you even training your guys correctly? I was so close to cancelling, until Alridge called me back to resolve the issue and was the only one to do so. It was a pleasure to be assisted by Alridge as he was skilled with the technical knowledge and got my internet back up with ease. Its safe to say I'm still a Vodacom customer because of him. In the 4 years of me being a Vodacom fibre customer this has been the best service I've ever received!