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shereenbejai S

1 reviews | Active since Oct 2016

22 May 2026, 18:01

EXCELLENT SERVICE FROM A VODACOM STAFF MEMBER

This review is specifically for the Vodacom Shop at the Pavilion Shopping Centre in Westville. It is specifically for the staff member, Ozayr (his colleagues fondly refer to him as Ozzy). I walked into the store to obtain a contract for a sim for the gate for our Sectional Title Complex. I had brought the sim card with me. He assisted me with warmth, friendliness, care and explained everything with clarity. Being a 70 year old female, I comprehended and understood every word. The cherry on the top was the fact that he called me after I got home to check that the sim worked after I had placed it in the little box at the gate.

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Replies (1)
Vodacom
Vodacom's reply23 May 2026, 07:35
Official
 
Dear Customer, 
 
We are glad to hear of the service that you received. 
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 
 
Regards, 
 
Consumer Website Team