Excellent Service !

Last week Friday I had logged a compliant to Vodacom after no feedback was received on my fibre application, got a call from this exceptional lady (apologies I forgot your name) however I did not forget how you made me feel. After two months of waiting for a service, she managed to have my application sorted, I was constantly updated via e-mails and SMS of my application status. When she contacted me, she was welcoming and also listened to understand the issue at hand. Furthermore, upon me advising that I could not understand the supporting documents issue, she was asked of any of my Vodacom accounts which was not done on my previous engagement with the Secunda agent. Thank you for being kind and exceptional, it is Vodacom employees like yourself who have kept me with Vodacom for all these years! Even thou I never received a call from the fibre team to confirm my request. I appreciate the time taken to resolve my request without any hassles.