AP
Av P
1 reviews | Active since Aug 2018
10 Nov 2019, 05:19
Excellent service
Excellent service with regards to a refund that was due to me. Thought like with all other Vodacom issues I would have s problem but i was surprised... just 1 call. Reference no.was smsed...received s follow up sms a few days later and come the day of the debit the correct amount went off... credit note was issued on time as the contract was even ending. #superefficient
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Nov 2019, 17:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2019, 17:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team