RG
Refilwe G
1 reviews | Active since May 2019
10 May 2021, 08:01
Excellent service by Vodacom
Thank you so much to Vodacom Cancelation department for their efficient manner in which they assisted.
More especially to Ayanda Khanyile for his polite and professional assistance.
He called me back when our call got hung up, I wasn’t at all expecting that. But he went out of his way to actually assist me.
Thank you so much and do keep up the excellent service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 May 2021, 08:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2021, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 May 2021, 08:25 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply10 May 2021, 08:25
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team