HB
Hannelie B
1 reviews | Active since Jun 2013
18 Jun 2015, 08:33
Excellent service at Vodacom Chatz
I was very nervous about upgrading and letting my blackberry go and the whole data usage thing, which was completely foreign and very scary to me. Hein was incredibly patient and repeated all the answers until I really got it. He phoned me after the sim swop was completed and was just very kind and really knows his stuff. I went back days later with more questions, and again he made sure that I had all the information before I left the shop. It was a much better experience than I expected and I really appreciated the time and effort he took to really help me. And it was wonderful being helped in Afrikaans!
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Replies (1)Vodacom's replyOfficial
18 Jun 2015, 10:11Hello Hannelie B,
We really appreciate you taking the time to let us know we're doing something right.
We do value your feedback and will ensure that it reaches Hein and his line manager.
Kind regards,
Vodacom Consumer Website Team
We really appreciate you taking the time to let us know we're doing something right.
We do value your feedback and will ensure that it reaches Hein and his line manager.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply18 Jun 2015, 10:11
Official
Hello Hannelie B,
We really appreciate you taking the time to let us know we're doing something right.
We do value your feedback and will ensure that it reaches Hein and his line manager.
Kind regards,
Vodacom Consumer Website Team
We really appreciate you taking the time to let us know we're doing something right.
We do value your feedback and will ensure that it reaches Hein and his line manager.
Kind regards,
Vodacom Consumer Website Team
