EW
Edward W

1 reviews | Active since Nov 2016

07 Jan 2021, 21:42

Excellent Service and Friendly Staff

I've had Openserve through Vodacom for quite a few months now. I've only had a technical issue with the service twice. However, every-time I call their call centre, regardless of the time, they fix it on the first call and in under 10 minutes.

I honestly wouldn't switch to another provider, even if it meant more speed at a lower price. Service like this is rare in South Africa!

Keep up the good work Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply08 Jan 2021, 07:12
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team