AG
Altha G

1 reviews | Active since Jul 2019

03 Sept 2024, 12:08

Excellent Service

Thank you to Shawnay Courtney Johnson ***-340972 for assisting in having ny elderly mother to move her fiber to a new location she will be moving to. Shawney immediately realised my mom was stressed and requested if she and I (daughter) may continue the call in mom's attendance to have the issue sorted. She even fast tracked the process on their side and marked the order as urgent. Thanks again Shawnwy you are excellent at your job and we appreciate you . Keep it up!

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Replies (1)
Vodacom
Vodacom's reply03 Sept 2024, 14:22
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards,  Consumer Website Team