GB
Gayle B

1 reviews | Active since May 2012

12 Apr 2015, 11:59

Excellent service

My phone was ****** at Riverside Mall this morning. I went into Vodacom to block my SIM card and get a new phone. I was immediately assisted by Vanessa Hollenbach who tried to locate my phone via the Blackberry protect, while she was busy doing this she directed me to Oscar Dlamini who tried dialing my number while assisting me to obtain a new phone and organizing a sim swop. Both these outstanding young people offered me prompt, professional and compassionate service. They are a credit to their industry and their company, well done to both of you, you helped make this horrible experience easier

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2015, 08:09
Official
Hello ***le Brown,

Thank you for the time and effort taken to write this compliment.

It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.

We will forward this compliment to the management of the store in question for reward and recognition.

Best Regards
Vodacom Social Media Team