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Deanne A
1 reviews | Active since May 2014
06 Jan 2021, 08:57
Excellent service
The service I received from this branch is amazing! Werner Alberts spent around an hour helping me find a charger that would work properly on my 4 month old samsung s20. Charles assisted as well. I was so grateful as I thought my phone was damaged, and its my business phone.
While I was there I decided to take out a new contract for a Samsung tablet deal. They had no stock, so I decided to wait. The next day I received a call to get details to process the application. The day after that, the tablets arrived, and within half an hour everything was done and sorted.
These 3 staff members certainly do Vodacom Carnival Mall and their holding company Hicell Cellular proud. Thank you guys for the great service.
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Vodacom's replyOfficial
06 Jan 2021, 11:09 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply06 Jan 2021, 11:09
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
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Deanne A's updateReviewer Update
06 Jan 2021, 11:11Thank you!!
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Deanne A's update06 Jan 2021, 11:11
Reviewer Update
Thank you!!