Excellent Service

On the 13th March i Recharged with R100,00 and buy BIS,they sent me an sms shows that R59 have been deducted and <br> i can use my bis will expire on the 11th April,so i start to serve internet assuming dat im using my bis when i check my remaining airtime was missing<br> the i call contact centre and i spoke to consultant named Graham De Wee,as my phone i was using was low battery i asked Him to call me on the other phone,<br> then He called me back and<br> i explained to him what happened and ask Him to log a complaint on my behalf,He was very patience and very helpful and told me that they will investigate that<br> it can take 24hrs for their response,On Saterday 14th March i received an apology sms from vodacom they gave me free R80,00 airtime and free BIS <br> for the whole month,so that service that i received it was fantastic after all they able to put a smile on my face again,im saying Vodacom you need more staff <br> like Graham who knows how to log complaint and not give empty promises to the clients.Big up to you and keep up a big job.<br>