1 reviews | Active since Jun 2010
Excellent service
After 2 months of poor service from Customer don't Care and the Accounts department, Jacob, Metja, Bridget and Sibonile to name a few bad experiences, Thembele in the Upgrade department has restored my confidence in my service provider. The Accounts department have never honoured their call back promise, Customer don't Care have not rep**** to their own contact email and when you go into a shop to do your upgrade they don't have the phone you want and can't do the upgrade for all sorts of reasons.<br> Never again will I go into a shop for my upgrade as it is so much easier to do it by phone. No long queues to endure, I'm getting the exact phone I requested delivered to me! Well done Thembele you have gone beyond the call of duty and made me a very happy customer, thank you.
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Consumer Website Team
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
Consumer Website Team
