Excellent service

Wow the service I got from Laurella was the best service ever. I have been trying to apply for a cellphone contract for the past months and kept being declined for something that I didn't even know and the last consultant I spoke to in Vodacom told me its declined because of some internal issues but I didn't understand up until on Sunday the 6th when I decided to go to the shop and find out exactly what they meant, she took my details and told me she will give me a call on Monday to advise me of the outcome as they could not give me feedback the same day and it was in the afternoon already, yesterday she gave me call and advised me that it has been declined and advised me to contact the consumer expirian to find out what is the issue and also advised me to forward all the proofs if I have for dispute as I was so sure that I have paid up all my accounts earlier this year and my profile is fine there is nothing outstanding or in arrears. Thank you so much for your assistance today I find out someone opened a loan account of 100000 in my name and hasn't been paying the account.