JE
JACKIE E

1 reviews | Active since Oct 2012

21 May 2019, 10:03

EXCELLENT SERVICE

I Would just like to thank Richard Viljoen at the 4U East rand Mall branch for his excellent service he was great, more than I can say from any other agent at Vodacom or the Head Office, because for more than a week I was trying to get a data issues sorted out and NO ONE could assist us, NOT EVEN THE IT guys of Vodacom, all they did was to transfer me from pillar to post and nothing was sorted out. THAT IS WHY I WANTED TO SAY TO RICHARD VILJOEN THANK YOU VERY MUCH IT TOOK HIM 10MINUTES AND THE ISSUES WAS SORTED. Maybe Vodacom must give the people who need to assist the customers better training.

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Replies (1)
Vodacom
Vodacom's reply21 May 2019, 11:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,