1 reviews | Active since Nov 2016

10 Jan 2019, 06:37

Excellent service

Hi I called Vodacom as my 10 gig had just finished in 6 days . I was frustrated But Dineo Rantjapedi from Customer care solution Even though she didn't give me 10gig the service that she gave was outstanding... Patience that she had was out of this world. Down humbled all the time that call might have too 40min she did all she can to help me, even when I wanted to hang up she didn't allow it but ti help. Thank you and to the gig you also provided it helped me in this Jan. Regards Thandi

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2019, 07:05
Official
Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards Consumer Website Team     

Best regards,