iN
innocentia N

1 reviews | Active since Aug 2015

24 Sept 2018, 07:11

Excellent service

I would like to recommend the service that I got from Mokhadi Makhado, I have been trying to do a number change since last week calling your call centre and going to vodacom shop but was not successful but just 1 call spoke to her.. she was very friendly and helpful... Vodacom needs more people like her.

And yes because of her service today I will recommend Vodacom my friends and family.

She deserves 5 stars and a pat on the back for a job well done!!

0
Replies (2)
Vodacom
Vodacom's reply24 Sept 2018, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Sept 2018, 09:50
Official

Dear Innocentia,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Ashwin Abdurahman

Consumer Website Team