KS
Kamo S

1 reviews | Active since Jan 2014

08 Jan 2018, 13:35

Excellent Service

Thank you Lerato, Supervisor for the Vodacom Call Centre. After speaking to your rude consultants querying about a certain airtime that disappeared, Lerato gave me step by step explanation of what happened. She was so professional, efficient and made me feel valuable. I was honestly ready to leave Vodacom but Lerato changed my mind. Thank you!! You deserve a bonus

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Replies (1)
Vodacom
Vodacom's reply08 Jan 2018, 14:38
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

We will send this to the respective management for the necessary reward and recognition.

Regards

Vodacom Consumer Website Team

Best regards,