MM
Mariette M

1 reviews | Active since May 2011

01 Jul 2015, 10:38

EXCELLENT SERVICE

A big thank you to Gerald Hadebe who sorted out my porting of my number from Cell C to Vodacom. After 3 sim cards and 8 days I landed with Gerald, and he kept me informed every step of the way. Vodacom sure needs more staff like him. Now I only hope the refund of the sim and connection fee will not take as long as the porting.

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2015, 14:13
Official
Hello memeyer,

Thank you for taking the time to express your gratitude.

I am glad to hear that Gerald assisted you in such an efficient and effective manner. I can only implore other agents to follow her example.

Kind regards

Vodacom Consumer Website Team