FP
Francois P
1 reviews | Active since Jan 2011
04 Jul 2024, 07:52
Excellent Service
I have upgraded my daughter's cell phone contract on the 3rd of July 2024 at Vodacom Festival Mall. The gentleman that assisted me (Johannes) was very helpful. I phoned in and spoke to him. He called me back arranged everything and 2 hours later after work collected the upgrade. Thank you. It is people like you that are going out of your way to assist and also build your organization to be better than competitors.
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Vodacom's replyOfficial
04 Jul 2024, 08:02Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team
Vodacom's reply04 Jul 2024, 08:02
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. RegardsVodacom Consumer Website Team