PK
Patrick K
1 reviews | Active since May 2019
23 Sept 2019, 13:53
EXCELLENT SERVICE....
Vodacom Oakfields Benoni gave us the most amazing service in us trying to get our family package on I-Tunes to work on the families android phones, this was a very frustrating experience until we arrived at Vodacom. The young lady with the glasses who sits at the first table, and the young gentleman by the service counter spent over 2 hrs in total getting everything to work properly for us as a family. These 2 people are a definite ASSET to your company. I am a Vodacom client and have always been assisted with friendliness and never had the impression it was too much, my wife is with Cell C, and has had nothing but drama with them, and these 2 people even assisted us with that drama. WELL DONE.....
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Vodacom's replyOfficial
23 Sept 2019, 14:02Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply23 Sept 2019, 14:02
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team