Excellent Service

<p>I don't use Hello Peter often. Today I decided I want to put out there the fantastic service that I got from Vodacom.</p> <p>I was due for an upgrade from the 29th of January 2017. I thought I'd still decide on which phone and package I want to take.</p> <p>On the the 13th of February 2017 I put in my upgade online at 08:15am. I got the confirmation email.</p> <p>On the 14th of February 2017 at about 17:30 I got a call from the RAM couriers, just checking my address for delivery on the 15th of February 2017. Wednesday the 15th I got an sms saying my phone has been dispatched.</p> <p>At 14:15 - 2 days after doing my upgrade online - my phone was delivered.</p> <p>This morning I phoned the Vodacom Call Centre to change my address and surname. The friendly employee helped me change my address, but was unable to change my surname and explained that it could only be done at a Vodacom store.</p> <p>Within 3 days I got very good service.</p> <p>I have never had any problem with Vodacom since started using it in 1999 when we as a family bought a sim card. In 2004 I got my own number and phone and in 2011 and got my first contract. </p> <p>I can sincerely say that I have never had a problem. </p> <p>I love using the online upgrade as I can see the latest deals and phones and compare them to each other.</p> <p> </p> <p>Thank you Vodacom for making life easier!</p>