EXCELLENT SERVIC BY TIMOTHY VALESCO OF VODACOM

I want to thank TIMOTHY VELASCO from Vodacom for service in abundance/excellent service. I have been with internet since Thursday evening 7 November and despite calls to Vodacom and Vumatel nobody could assist. I phoned Vodacom Fibre Call centre today at 12:13 and Timothy Velasco took my call. Not only is he very professional but did everything possible to assist with a result that at 14:30 today my connection was restored. Timothy got the technicians from Vumatel to come out (which the staff at Vumatel Call Centre was not prepared to do despite them telling me that they can see there is a problem with the line). Timothy kept me updated with all the steps he was taking. The service I received from TIMOTHY VELASCO is unheard of now adays. THank you TIMOTHY.