Excellent sales and after-sales service

I wish to commend Xavier Salsone who is a contract employee for Vodacom who has gone far beyond the call of duty (and salary) to assist me with my Fibre order.

Due to circumstances beyond our control the Fibre infrastructure installation in my area has suffered a number of delays and I found myself with NO internet services at all.

Xavier promptly and efficiently guided me through the process of changing my order so that I could make use of Vodacom's LTE services while waiting for the Fibre services to go live.

This is in stark contrast with the poor and careless service I experienced with my previous ISP.

Thank you Xavier!

I believe "what goes around comes around" and that your 'day of reward' will come. All customer support personnel could learn a thing or two from you!

Ken Everett

21B Willowgrove Road Fairview Port Elizabeth 6070