ZD
Zithobile D
1 reviews | Active since Feb 2021
08 Nov 2023, 13:11
Excellent response of the Customer centre
In our area we had a nagging problem with the calls could not go or even receive calls.Vodacom customer centre was informed.It was solved on the following week it became worse.The customer care centre was informed again.It was solved and there was a follow up to check on the problem.I am thankful for the response patiently
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Vodacom's replyOfficial
08 Nov 2023, 14:31Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply08 Nov 2023, 14:31
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team