Excellent resolve to a long outstanding frustrating query

Today i just want to say thank to Thapelo Mothibe, you resolved my long outstanding query with Vodacom from the 10/01/2022, 01/02/2022 and other 03/02/2022, 04/02/2022 and 11/02/2022 and today.

Must say dealing with him was such a pleasure, the manner in which he understood m frustrations since the 01/02/2022 was out of this world. I can now rest assured that my migration issue/query/frustration is resolved accordingly only because i requested the service consultant to refer me to their senior, whom Thapelo Mathiba answered me so professionally, explained how Vodacom values their customers, apologies for all the other managers who promised to get back to me and never did, whom Zia, on the 11/02/2022 refused to give me their last name saying its not company policy to provide their last name but when Thapelo answered the call, he answered by giving his full names.

Thank you Thapelo for such an exceptional service, you truly are the brand Vodacom should pride itself, you embody the values of your company with such stride

Keep shining and providing such exceptional service to frustrated customers like me and your ability to resolve long outstanding queries so professionally.