lM
lydia M
1 reviews | Active since Jul 2016
04 Dec 2020, 19:09
Excellent great customer service
I thank Technical gentleman called Stephen Jeffery who fixed my technical problem that I had on my MTN cellphone. He was very calm, quick, professional and very helpful. My BOLT application was not working for almost 4 months and I went to MTN CENTURION Mall where they referred me to VODACOM. He assisted me and fixed the problem in less than 15 minutes. Excellent service. Thanks Stephen.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Dec 2020, 15:08Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply05 Dec 2020, 15:08
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team