SH
Samantha H
1 reviews | Active since Oct 2011
25 Nov 2025, 07:48
Excellent Customer Service Representative
I had a wonderful experience yesterday when I called Vodacom, I had an issue my phone was not ringing and going straight to voicemail I called the helpline and Simone Glendalene answered and she was very helpful and understanding and gave me two options to do and said she will attempt to call me back in a few minutes to see if issue is rectified , well my phone rang was sorted and I thanked her . Thanks for sorting my issue out quick and efficiently. #BlackFriday
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Vodacom's replyOfficial
25 Nov 2025, 09:19 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team
Vodacom's reply25 Nov 2025, 09:19
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team