LK
Lelanie K
1 reviews | Active since Jul 2014
19 Sept 2023, 08:41
Excellent customer service
I would like to thank Roderique Lategan from Vodacom customer care service that went out of his way to fix an error I had for a few years, which could not be resolved and I eventually gave up. But I tried again and this gentleman assisted me, keeping in the loop all the time. Thank Mr Lategan, I really appreciate you. This kind of service is rare these days! Keep up the good work!
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Replies (1)Vodacom's replyOfficial
19 Sept 2023, 09:40Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply19 Sept 2023, 09:40
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
