Excellent customer service and initiative from a "call-centre" agent.

I would like to compliment and strongly recommend a gentleman called SAM at the Vodacom Client Contact center, for his customer service excellence. I enquired about an "upgrade" and he proposed a much better deal than what I was looking into. I further enquired about what I would call a "long-term" customer loyalty reward program. I have been with Vodacom since 1992, and all my contracts (myself, my wife, family members) have to date been with Vodacom ONLY - 30 years!) The upgrade I got from Sam is much better than what I initially expected, and I have to compliment him on his client-centered approach. I give him 5 stars for that. I wish Vodacom would reward their Loyal customers with something extra as a gesture of "goodwill" and to say "thank you" for the customer's support over so many years. According to Sam, Vodacom does NOT have such a loyalty reward/s program, which is a Major drawback in the highly competitive environment we live and do business in. Why can't Vodacom reward someone like me with, say, a free modem (router) as a loyalty gift? They offer a ZTE R219Z LTE MiFi 4G Router on a 100GB deal. Why not "throw in" a free router with my upgrade with 30yrs of loyal support??? Please Vodacom, Please?? Do right by your loyal customers!!