Excellent Customer Service

After 3 months of Vodacom telling me my 2 week year old phone was still in for Repairs, Amanda actually bothered to try and track down my order. She expressed outrage on my behalf for a 3 week repair taking 3 months for a brand new phone and tracked down my repair. My phone had be indicated for a replacement 1 week after sending it in for repairs but Vodacom had not bothered to inform me nor even check the status of my order. Amanda is a superb employee. Thank you for taking the time to help your customers.