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zizipho S

1 reviews | Active since Jul 2013

14 Mar 2019, 18:54

Excellent Customer Service

I would like to thank and appreciate a lady called Victorious from Vodacom Insurance Finrite. She showed excellent customer service from the beginning of our conversation until the end where she has resolved all issues i had on my insurance claim. She was patient, helpful and passion for helping a customer. Than you again Victorious!

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2019, 06:26
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team