1 reviews | Active since Sept 2016

08 Jan 2019, 16:22

Excellent customer service

I received excellent service from Phumeza Phula who assisted me this afternoon regarding a sim swap. Thank you for being so professional and going the extra mile.

0
Replies (2)
Vodacom
Vodacom's reply08 Jan 2019, 17:38
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply08 Jan 2019, 18:11
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team