EXCELLENT CUSTOMER SERVICE

I WAS LOOKING FOR A WIFI ROUTER AND MABOPANE WAS OUT OF STOCK, ROSS SAID SHE WOULD MAKE A PLAN AND ORDER IT FOR ME AND I COULD COME GET IT DURING THE WEEK,I KNOCK OFF AT WORK LATE SO I TRIED VODACOM AT BOULDERS IN MIDRAND, THE GUY SAID HE WOULD ORDER IT FOR ME BUT DID NOT DELIVER ON HIS PROMISE. WEDNESDAY I CALLED ROSS TO ASK IF SHE HAD RECEIVED THE ROUTER AND SHE SAID I COULD COME GET IT. SHE WENT THE EXTRA MILE, DELIVERED GOOD CLIENT SERVICE, WAS VERY FRIENDLY AND ANSWERED ANY QUESTIONS I HAD REGARDING THE CONTRACT. IF ALL CONSULTANTS COULD HAVE THE SAME ATTITUDE THAT ROSS HAS, CUSTOMER SERVICE WOULD HAVE A BRAND NEW MEANING.