JF
Jano F
1 reviews | Active since Jul 2017
07 Jun 2024, 14:06
Excellent
I had an issue with an agent who misled me and ended up migrating all 6 of my numbers at a much higher monthly cost but this was sorted out quickly by 2 friendly Vodacom Customer care agents, thank you for the help and feedback, you guys are very professional and the constant updates regarding the reversal of the migration is very much appreciated.
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Vodacom's replyOfficial
07 Jun 2024, 15:29Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply07 Jun 2024, 15:29
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team