Excellence
I had lost my connection during then evening and contacted Vodacom in the morning with regards to the problem. I was helped by the lady name Nomasonto and did she sort me out!. She gave me proper information in terms of the information I had requested and she sorted my connection and followed to see if my connection was working again.
I’m grateful for people like her in the customer service industry and wish her nothing but great things
Kind Regards Nqaba Jubase ***
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Vodacom's replyOfficial
07 Dec 2021, 08:46Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply07 Dec 2021, 08:46
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team