CP
Catherine P
1 reviews | Active since Oct 2024
19 Mar 2025, 12:21
Exceeded my lowest expectation
I recently had a dispute over a contract that I was recently sold, their interpretation of the call when I was sold the contract is completely different to my understanding so the dispute was deemed invalid by them. Not sure how they say it’s invalid when you phone in for one thing and then get sold something completely different that is going to prove to be more costly in data that the original plan. So disappointed that I am stuck with them for two years. Never again
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Replies (1)Vodacom's replyOfficial
19 Mar 2025, 13:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2025, 13:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
