Evotel to Vodacom Migration.

Okay so here goes. I was with Evotel as i stay in an estate and that was the only internet connection available here. So a while ago Evotel sent out a message saying that Vodacom bought the network, I was firstly shocked with the fact that they nearly doubled all the prices that evotel offered on the exact same package but decided what the hell lets just go with it. I sent in my documentation to be "vetted" and what now on the 09/10/2017, i have not received any feedback as of yet and i am currently without service because vodacom now took over the network. I tried phoning every number i could find and got to the fibre call centre where they tried to be as helpful as they could, but the issue is with the migration department. The person handling my case there (pardon my spelling of his name); Gotsi Mahlangu has received several emails to get in touch with mme from his colleagues but I have not heard anything from him. I work from home so internet is of cardinal importance for me. Who is going to reimburse me for my losses now? I know no-one is going to but to be quite frank this is bull****. If i had another option for internet i wouldnt go to vodacom, but i dont have any other option so please sort this out.