JC
JC C
1 reviews | Active since Oct 2011
10 Nov 2023, 07:46
Every month we have 3 days without internet
Every month without fail, our internet goes off for 3 days. We can not run a company like this. Every month we escalate and it takes 3 days to fix. Vodacom if this is a recurring issue, why not fix it properly. Why not let a manager speak to me, why won't anyone get back to me. Worst provider ever.
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Vodacom's replyOfficial
10 Nov 2023, 10:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2023, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team