MR
Melanie R

1 reviews | Active since Mar 2010

26 May 2015, 10:42

every month is a fight VODACOM.

I CAN NOT DEAL WITH VODACOM ANYMORE!!!EVERY MONTH WE ARE HAVING ISSUES WITH THIS ACCOUNT!!!!! THIS TIME WE ARE BEING CHARGED AN INCORRECT PREMIUMS. I WANT AN EXPLAINATION IMMEDIATELY AS TO WHY ALL OF A SUDDEN AFTER HAVING THIS CONTRACT FOR 1 YEAR 5 MONTHS, WE ARE BEING CHARGED UP FRONT FEES FOR THE MODEM AND THE HANDSET WITHOUT BEING ADVISED!!! THAT IS THIEVING!!!.<br> I HAVE HAD ENOUGH WITH THIS CONTRACT NOW!!!<br> AND THE COMPLAINTS DEPARTMENT CAN TAKE ME AS A CUSTOMER A LITTLE MORE SERIOUS, BECAUSE THE LAST TIME I COMPLAINED, THE RESPONSE ON HELLO PETER WAS \WE BELIEVE THE ACCOUNTS DEPARTMENT AS CONTACTED YOU'. YES

0
Replies (1)
Vodacom
Vodacom's reply02 Jun 2015, 15:57
Official
Hello melman,


Your enquiry has been received and a consultant will be in contact with you shortly.

Regards
Vodacom Consumer Website Team