Every 2 years i have to go through this..
<p>When I activated my new contract on 1 dec I stated repeatedly that my account has to be capped at R500. By chance tonight I saw that my current account stands at R608. why wasn't this activated? i have 10gig data to use and I cannot think ive used so many minutes on calls. am I actually on a contract price or pay per minute thing?</p> <p>Secondly, all my calls show unknown numbers and this is a business phone and its wholly unprofessional not to know who is calling and not being able to know who's call ive missed. I am not willing to pay for something that should be there in the first place.</p> <p>So can you please fix this? i dont want a bill of thousands of rands at the ens of the month. </p> <p>Thank you</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As i said... Absa: TJEK2046, Gesk, 27/01/17 SETTLEMENT/C - ACB DEBIET:EKSTRNE, VODACOM ********** 244 I ********** , R-864.15. Why wasn't my account capped ar R500. Luigi? Who phoned me and assured me it was capped. And now? R864.15 LATER. I KNEW THIS WAS GOING TO HAPPEN.
As i said... Absa: TJEK2046, Gesk, 27/01/17 SETTLEMENT/C - ACB DEBIET:EKSTRNE, VODACOM ********** 244 I ********** , R-864.15. Why wasn't my account capped ar R500. Luigi? Who phoned me and assured me it was capped. And now? R864.15 LATER. I KNEW THIS WAS GOING TO HAPPEN.
