bT
bernard T

1 reviews | Active since Mar 2013

28 May 2018, 16:31

Ever tried to get a deal match from Vodacom?? It does not exist!!

<p>Ever trying to cancel your vodacom contract? I've been on the phone 7x 30min each and each and every time they have a story. As it stands its still not canceled. I've even tried to speak to the Team leader (Tshedza Ramavhale) that has not the Guts to speak to me to resolve the issues. I've emailed emailed him and not even responded to the Email. With this service why do you have the audacity to ask why am I cancelling the contract. Don't let them tell you that they can even do a deal match for you as it does not exits!! They keep you waiting so that they can get more money from you.</p>

0
Replies (1)
Vodacom
Vodacom's reply28 May 2018, 17:32
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team